Create a global routing override
Use this procedure to create a global routing override.
Before you begin
You require Administrator access privileges to perform this procedure.
Procedure
Step 1 | From the Management Portal navigation bar, choose Routing Strategy. The Routing Strategy page opens. |
Step 2 | From the menu bar, choose .The Global Routing Overrides page opens to display the Global Routing Overrides List. This page shows all existing global routing overrides. |
Step 3 | From the Global Routing Overrides page, click + New Override. The Create Global Routing Override page opens. |
Step 4 | Configure the new global routing override as described in Global routing override parameters. |
Step 5 | Click Save or Cancel. |