Create a global routing override

Use this procedure to create a global routing override.

Before you begin

You require Administrator access privileges to perform this procedure.

Procedure


Step 1

From the Management Portal navigation bar, choose Routing Strategy.

The Routing Strategy page opens.

Step 2

From the menu bar, choose Routing > Global Routing Overrides.

The Global Routing Overrides page opens to display the Global Routing Overrides List. This page shows all existing global routing overrides.

Step 3

From the Global Routing Overrides page, click + New Override.

The Create Global Routing Override page opens.

Step 4

Configure the new global routing override as described in Global routing override parameters.

Step 5

Click Save or Cancel.