Edit a global routing override

Use this procedure to edit an existing global routing override.

Before you begin

You require Administrator access privileges to perform this procedure.

Procedure

Step 1

From the Management Portal navigation bar, choose Routing Strategy.

The Routing Strategy page opens.

Step 2

From the menu bar, choose Routing > Global Routing Overrides.

The Global Routing Overrides page opens to display the Global Routing Overrides List. This page shows all existing global routing overrides.

Step 3

Locate the global routing override you want to edit. You can use the Search function at the top-right of the Global Routing Overrides List area to find your target.

Step 4

Click the ellipsis button at the left of the entry point you want to modify, and then click Edit.

The Overwrite Global Routing Override page opens.

Step 5

Edit the routing override parameters in accordance with the information provided in Global routing override parameters.

Step 6

Click Save or Cancel.