Create a global routing override from a copy
Use this procedure to create a global routing override from a copy of an existing override.
Before you begin
You require Administrator access privileges to perform this procedure.
Procedure
Step 1 | From the Management Portal navigation bar, choose Routing Strategy. The Routing Strategy page opens. |
Step 2 | From the menu bar, choose .The Global Routing Overrides page opens to display the Global Routing Overrides List. This page shows all existing global routing overrides. |
Step 3 | Locate the global routing override you want to copy to create a new override. You can use the Search function at the top-right of the Global Routing Overrides List area to find your target. |
Step 4 | Click the ellipsis button to the left of a listed override, and then click Copy. The Copy Global Routing Override page opens. |
Step 5 | Change the settings as required, and in accordance with instructions provided in Global routing override parameters. |
Step 6 | Click Save or Cancel. |