Create a global routing override from a copy

Use this procedure to create a global routing override from a copy of an existing override.

Before you begin

You require Administrator access privileges to perform this procedure.

Procedure


Step 1

From the Management Portal navigation bar, choose Routing Strategy.

The Routing Strategy page opens.

Step 2

From the menu bar, choose Routing > Global Routing Overrides.

The Global Routing Overrides page opens to display the Global Routing Overrides List. This page shows all existing global routing overrides.

Step 3

Locate the global routing override you want to copy to create a new override. You can use the Search function at the top-right of the Global Routing Overrides List area to find your target.

Step 4

Click the ellipsis button to the left of a listed override, and then click Copy.

The Copy Global Routing Override page opens.

Step 5

Change the settings as required, and in accordance with instructions provided in Global routing override parameters.

Step 6

Click Save or Cancel.