Other Permissions

Only the Cisco Solution Assurance team can configure the settings described in the table below. To configure these settings, contact the Cisco Solution Assurance team.


Setting	Description
Maximum Address Books	The maximum number of address books that you can configure for your enterprise. For more information, see Create an Address Book.
Maximum Entry Points and Queues	The maximum number of entry points and queues that you can configure for your enterprise.
Enabled Leg Recording	Set this option to Yes to create the following files for each recorded call: The audio of both the customer and the agent. The audio of only the customer. The audio of only the agent. Currently, Enabled Leg Recording is a custom setting. Set this option to No to disable Enabled Leg Recording.
Multiple Time Zone Enabled	Set this option to Yes to associate the entry points and queues with time zones. If you do not specify a time zone, the system provisions a time zone for your enterprise. Set this option to No to disable Multiple Time Zone Enabled.