Disconnect Contact

Use this terminating activity to disconnect an active leg of a call. This activity is required if no agents join the call to manually disconnect.

For instance, use this activity before a call is queued or after scripting an opt-out of the queue experience. You can use as many Disconnect Contact activities as desired when you construct your flow to ensure that the call is terminated no matter which flow path it takes.

You have the option of giving each activity a unique label and description, but no other configuration is required.

General Settings

Parameter	Description
Activity Label	Enter a name for the activity.
Activity Description	(Optional) Enter a description for the activity.

Output Variables

This activity has no Output Variables available.