Copy a Queue or an Outdial Queue

To copy a queue:

Procedure


Step 1

From the Management Portal navigation bar, choose Provisioning > Entry Points/Queues.

Step 2

Choose Queue or Outdial Queue.

Step 3

Click the ellipsis icon beside a queue and click Copy.

A copy of the queue page appears. The fields have the same values as the original queue.

You can save the same queue with a different name or edit the queue.

You can edit the following details:

Note