Copy a Queue or an Outdial Queue
To copy a queue:
Procedure
Step 1 | From the Management Portal navigation bar, choose . | ||
Step 2 | Choose Queue or Outdial Queue. | ||
Step 3 | Click the ellipsis icon beside a queue and click Copy. A copy of the queue page appears. The fields have the same values as the original queue. You can save the same queue with a different name or edit the queue. You can edit the following details:
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