Export Items Provisioned for a User

To export the details of the items that you have provisioned for a user:

Procedure


Step 1

From the Management Portal navigation bar, choose Provisioning > Users.

Step 2

Click the ellipsis icon beside a username and click Excel or PDF. The report contains details of the following items:

Setting

Description

Active Inbound Entry Point Details

The details of the entry points that you map to the user.

Outdial Entry Points

The details of outdial entry points that you map to the user.

Inbound Queues

The details of inbound queues that you map to the user.

Outdial Queues

The details of outdial queues that you map to the user.

Sites

The details of the sites that you map to the user.

Teams

The details of the teams that you map to the user.

Agents

The details of the agents that you map to the user.