Create a Work Type

To create a work type:

Procedure


Step 1

From the Management Portal navigation bar, choose Provisioning > Work Types.

Step 2

Click + New Work Type.

Step 3

Enter the following details and click Save:

Setting

Description

Name

Enter a name for the work type.

Description

(Optional) Enter a description of the work type.

Type

Specify the type of auxiliary code to associate with the work type.