Edit a Dial Plan

Before you begin

You require Administrator privileges to complete this procedure.

Step 1

From the Management Portal navigation bar, choose Provisioning > Dial Plan.

The Dial Plan page appears. This page displays a list of existing dial plans.

Step 2

Click the ellipsis icon beside the dial plan you want to edit and choose Edit.

The Edit Dial Plan page appears.

Step 3

You can edit the settings described in the following table. When you are done editing, click Save.


Setting	Description
Name	Edit the name of the Dial Plan.
Regular Expression	Edit the Regular Expression. The regular expression comprises the valid syntax for dial numbers (DN) the agent enters in the Desktop environment. Each dial plan requires a regular expression.
Prefix	Enter a DN in the Desktop environment.
Stripped Character	Edit the Stripped Character. The system automatically removes the following characters from the number that the agent enters: left and right parentheses, space, and hyphen.