Deactivate a Site

You cannot deactivate a site if agents or active teams are associated with the site. If you try to deactivate such a site, a message informs you that you cannot deactivate the site. You can click the information icon in the message to view the list of entities that are associated with this site.

If you deactivate a site, you can still see it in the Sites page as Not Active. Historical reports also display details of the deactivated sites.

To deactivate a site:

Procedure

Step 1

From the Management Portal navigation bar, choose Provisioning > Site.

Step 2

Click the ellipsis icon beside the site you want to deactivate, and click Mark Inactive.

Step 3

Click Yes to confirm.

The status of the site changes to Not Active.

Note	Once the object is marked inactive, it can be permanently deleted. For more information, see Delete inactive objects permanently.