Routing Strategies Deletion and Restoration

When you delete a routing strategy, the system moves the strategy to the Deleted Routing Strategies or Deleted Global Routing Overrides page where it can be restored or permanently deleted within 30 days. After 30 days, the system permanently deletes the routing strategy.

Note

When you delete a current strategy, the system activates the next strategy scheduled for that time period. Do not delete a current strategy unless an alternate strategy is available.