Users
The Users table displays a read-only view of the users that are mapped to the Default team.
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Column Name |
Description |
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Name |
Name of the user (<First Name> <Last Name) as configured in Control Hub |
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Login ID |
User's Login ID – Set to Cisco CI User ID.
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Email ID of the user as configured in Control Hub |
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Role |
Role of the user that can be Client Admin or Agent. |
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Status |
Status of the user on the Agent Desktop, such as active or inactive |
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Date |
Date when the user was last active |
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Time |
Time when the user was last active |